Seaforth Village Surgery

20 Seaforth Road, Liverpool, Merseyside L21 3TA
0151 949 1717

email: g.n84043@nhs.net


GPs ask for your support as they work through their busiest period

GP practice staff are asking for your patience and support as they work through their busiest ever period. General Practice is still open and staff are working harder than ever to make sure patients and the public are kept safe and that you continue to get the care that you need.

Whilst legal restrictions such as social distancing and wearing a face covering ended in July in many settings, they remain in healthcare settings to keep patients, the most vulnerable and staff safe. This includes GP practices, dental surgeries and hospitals.

It may take longer to get through to them and you may have to wait a little longer for a non-urgent appointment at this busy time, but practices are doing all they can to get to you as soon as they can.

Dr Rob Caudwell, local GP and chair of NHS Southport and Formby Clinical Commissioning Group (CCG), said: “Additional safety measures, like wearing face coverings and limiting the number of people in practices at a time, are still in place for the NHS. This is to ensure that we can still provide effective services and keep our most vulnerable patients and staff protected.

“If your GP feels that a face-to-face appointment is required, this will be arranged for you and you will be seen by a GP or another appropriate member of clinical staff, which has been the case right the way through the pandemic. There are also pre-bookable appointments at evenings and weekends for those who need them. Simply ask at your practice for details.

“Most common conditions can be assessed and diagnosed by your GP via telephone or video consultation.”

Before the pandemic, our GP practices were already very busy. Now GPs are dealing with more patients than ever before. From January to June 2021 practices in Sefton organised a total of 824,422 appointments and prescription requests for Sefton residents, not including COVID-19 vaccination appointments.

The latest national GP patient survey that took place in March 2021 showed that over 80% of Sefton residents who took part, said their overall experience of their GP was good, and in some areas was above the national average. In addition, around 80% said they were satisfied with the appointment offered to them and over 95% said they had confidence and trust in their healthcare professional.

Dr Pete Chamberlain, local GP and chair at NHS South Sefton CCG, said: “GP practices are seeing a rise in demand which is higher than levels you would expect to see much later in the year during the traditionally busy winter period. We are working hard to treat patients as soon as we can and we ask for your patience while we do that.

“Most practices are still using a telephone first system to help manage the rising number of contacts, or asking patients to use their online service if possible, to ensure everyone gets the most appropriate support for their needs.

“As well as GPs and practice nurses, there are other health professionals like pharmacists, physiotherapists and social prescribers working to support our patients. Our receptionists’ role is to assign the right health professional for you, so they may need to ask some questions about your condition. They will treat your information in the same strict confidence that medical professionals do.

“This way of working is essential to helping us continue to provide our service, including seeing patients whose condition means they need to be seen by a GP.

“We’d like to thank all our patients for working with us throughout the pandemic and for still wearing face-coverings, following social distancing rules and for their continued kindness and support when using our services.”

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Flu Vaccination 2021 Update

Unfortunately, there has been a delay with the delivery of the vaccines for this year’s flu vaccination programme to the surgery.  Once we have received our supplies, we will contact you directly by phone or text to make you an appointment. However, if you have not been contacted by us by the first week in October, please contact the surgery for an update on the programme.

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COVID-19 vaccination programme

The NHS has started the first phase of the COVID-19 vaccination programme. When it is the right time for you to receive your vaccine, you will receive an invitation to come forward. Please do not contact the NHS to get an appointment until you are contacted.        

The NHS is prioritising the rollout of the COVID-19 vaccine. When it is your turn to get the vaccine you will be contacted. This may be by phone or letter from your GP or national NHS booking service.

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Breast cancer awareness and cervical screening tests

·         Sefton Doctors call for people to be ‘breast aware’ – https://www.southseftonccg.nhs.uk/get-informed/latest-news/sefton-doctors-call-for-people-to-be-breast-aware

·         Cervical screening saves lives – don’t skip your smear test – https://www.southseftonccg.nhs.uk/get-informed/latest-news/cervical-screening-saves-lives-don-t-skip-your-smear-test/

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Temporary change to practice operating model

Dear Patient,

Primary Care 24 is completely committed to looking after you and your health. COVID-19 (Corona virus) is putting a lot of pressure on the whole NHS, including general practices. We have decided after careful thought that we will be able to run a better service by bringing the Seaforth Practice to join our practice in Litherland Town Hall. This will help us to keep our levels of staffing safe and provide the best care possible for you.

This decision has not been an easy one to make, but we are confident that operating from one site will be the best way forward.

New arrangements from 18.03.20

Seaforth patients – GP practice telephone number will remain the same 0151 949 1717.  Please continue to use this number to contact the practice.  Please do not attend the practice in person as the building will be closed.

Those patients who have appointments booked will be contacted to rearrange the appointment at Litherland.

Litherland patients – these changes will have no impact on you.

Litherland GP Practice

Litherland Town Hall Health Centre
Hatton Hill Road
Litherland
L21 9JN

We sincerely apologise for any inconvenience that this will cause for patients, and we hope to have both Seaforth and Litherland practices operating as normal as soon as possible.

We very much appreciate your support and cooperation.

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Prescription Advice

Due to Coronavirus (Covid 19) we are kindly asking patients to limit visits to the practice. If you need to order your medication and do not have online access, please put your request slips into the box in the front foyer. If you would like to enrol for online access please download the NHS app or telephone the practice for further details. Please note, the reception team can not take prescription requests over the telephone. Your patience and kindness is appreciated during this busy time.

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Appointment Advice

Due to Coronavirus (Covid 19) we would ask you to minimise visits to the surgery. All appointment bookings will now only be accepted over the phone. Please do not come into the surgery. The reception team will be asking NHS England approved questions before making a telephone consultation with the clinician. The GP will attempt to deal with your complaint over the phone and will only invite you into the surgery if you require an examination. Your patience and kindness would be much appreciated during this busy time.

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Coronavirus: Latest Guidance & Advice

Due to the current outbreak of Coronavirus, we ask that patients who have travelled to any of the affected countries within the last 14 days or have been in contact with anyone with Coronavirus DO NOT COME INTO THE PRACTICE.

If you are concerned that you may have coronavirus or may have come into contact with someone who has, the NHS 111 online service has created coronavirus pages that tell you what you should do based on your particular circumstances. These can be accessed at:  https://111.nhs.uk/service/covid-19 – alternatively you can contact them by calling 111.

For the latest news on coronavirus please click on the following link: https://www.nhs.uk/conditions/coronavirus-covid-19/

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